Social & Human Service Assistants

client information conventional interests customer human service individual family member patient community service personal service

Advocate, Clinical Assistant, Social Work Associate, Social Worker Assistant

What they do:
Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
On the job, you would:
  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
  • Develop and implement behavioral management and care plans for clients.
  • Keep records or prepare reports for owner or management concerning visits with clients.

Knowledge

Business

  • customer service
  • administrative services

Math and Science

  • psychology
  • sociology and anthropology

Health

  • therapy and counseling

Arts and Humanities

  • English language

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • understanding people's reactions
  • looking for ways to help people

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal

  • communicate by speaking
  • communicate by writing

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include helping people, teaching, and talking.

They do well at jobs that need:

  • Integrity
  • Dependability
  • Concern for Others
  • Cooperation
  • Stress Tolerance
  • Adaptability/Flexibility

Technology

You might use software like this on the job:

Data base user interface and query software

  • Database software
  • Microsoft Access Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology

Medical software

  • MEDITECH software
  • PointClickCare healthcare software

Education

Education: (rated 4 of 5)
bachelor's degree or
associate's degree
usually needed

Get started on your career:

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Job Outlook

Bright
New job opportunities are very likely in the future.
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See more details at O*NET OnLine about social and human service assistants.