Tax Examiners & Collectors, & Revenue Agents

customer taxpayer conventional interests financial record regulation organization legal proceeding personal service information law

Revenue Agent, Tax Collector, Tax Compliance Officer, Tax Examiner

What they do:
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
On the job, you would:
  • Send notices to taxpayers when accounts are delinquent.
  • Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
  • Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.

Knowledge

Business

  • customer service
  • administrative services

Arts and Humanities

  • English language

Math and Science

  • arithmetic, algebra, geometry, calculus, or statistics

Safety and Government

  • law and government

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • reading work related information

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • make general rules or come up with answers from lots of detailed information
  • order or arrange things

Math

  • add, subtract, multiply, or divide
  • choose the right type of math to solve a problem

Personality

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Integrity
  • Attention to Detail
  • Dependability
  • Self Control
  • Independence
  • Stress Tolerance

Technology

You might use software like this on the job:

Accounting software

  • Fund accounting software
  • Intuit QuickBooks Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology In Demand

Electronic mail software

  • Email software
  • Microsoft Outlook Hot Technology In Demand

Education

Education: (rated 3 of 5)
bachelor's degree or
associate's degree
usually needed

Get started on your career:

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Job Outlook

Below Average
New job opportunities are less likely in the future.
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See more details at O*NET OnLine about tax examiners and collectors, and revenue agents.