Skip navigation

Social & Human Service Assistants

Also called: Caseworker, Community Coordinator, Family Support Worker, Social Services Assistant

What they do:
Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
On the job, you would:
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

Knowledge

Math and Science
  • psychology
  • sociology and anthropology
Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Health
  • therapy and counseling

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Integrity
  • Dependability
  • Concern for Others
  • Self Control
  • Cooperation
  • Stress Tolerance

Technology

You might use software like this on the job:

Data base user interface and query software
  • Database software
  • Microsoft Access
Spreadsheet software
  • Microsoft Excel
Medical software
  • Electronic medical record EMR software

Education

Education: (rated 4 of 5)
master's degree or
bachelor's degree
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$28,850
per year, on average
Check out my state Local Salary Info Find Jobs

Explore More

See more details at O*NET OnLine about social and human service assistants.