First-Line Supervisors of Non-Retail Sales Workers
Also called:
Branch Manager, District Sales Manager, Inside Sales Manager, Sales Manager
What they do:
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
On the job, you would:
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Provide staff with assistance in performing difficult or complicated duties.
Arts and Humanities
Business
- sales and marketing
- management
Education and Training
- teaching and course design
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
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Basic Skills
- keeping track of how well people and/or groups are doing in order to make improvements
- listening to others, not interrupting, and asking good questions
Problem Solving
- noticing a problem and figuring out the best way to solve it
Social
- understanding people's reactions
- changing what is done based on other people's actions
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- make general rules or come up with answers from lots of detailed information
- notice when problems happen
Math
- choose the right type of math to solve a problem
- add, subtract, multiply, or divide
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People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Leadership
- Initiative
- Integrity
- Persistence
- Adaptability/Flexibility
- Dependability
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Examples of the technology used in this career will be available soon.
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bachelor's degree or
associate's degree
usually needed
Get started on your career:
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New job opportunities are very likely in the future.
$70,060
per year, on average
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You might like a career in one of these industries:
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