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Counter & Rental Clerks

Also called: Clerk, Customer Service Representative (CSR), Rental Agent, Counter Clerk

What they do:
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
On the job, you would:
  • Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
  • Compute charges for merchandise or services and receive payments.
  • Answer telephones to provide information and receive orders.

Knowledge

Business
  • customer service
  • sales and marketing
Engineering and Technology
  • computers and electronics
Arts and Humanities
  • English language
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • order or arrange things

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Cooperation
  • Dependability
  • Self Control
  • Stress Tolerance
  • Social Orientation
  • Attention to Detail

Technology

You might use software like this on the job:

Point of sale POS software
Word processing software
Data base user interface and query software
  • Database software

Education

Education: (rated 1 of 5)
no high school diploma/GED or
high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$23,370
per year, on average
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See more details at O*NET OnLine about counter and rental clerks.