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Postal Service Mail Carriers

Also called: City Letter Carrier, Letter Carrier, Mail Carrier, Rural Carrier Associate (RCA)

What they do:
Sort mail for delivery. Deliver mail on established route by vehicle or on foot.
On the job, you would:
  • Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
  • Sort mail for delivery, arranging it in delivery sequence.
  • Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.


  • customer service
Safety and Government
  • public safety and security


Basic Skills
  • listening to others, not interrupting, and asking good questions
Problem Solving
  • noticing a problem and figuring out the best way to solve it


Hand and Finger Use
  • hold or move items with your hands
  • keep your arm or hand steady
  • communicate by speaking
  • listen and understand what people say


People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Integrity
  • Self Control
  • Dependability
  • Attention to Detail
  • Stress Tolerance
  • Cooperation


You might use software like this on the job:

Data base user interface and query software
  • Address Management System AMS
  • Automated Data Collection System ADCS
Enterprise resource planning ERP software
  • Delivery Operations Information System DOIS
Human resources software
  • Time and Attendance Collection System TACS


Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
per year, on average
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See more details at O*NET OnLine about postal service mail carriers.