Passenger Attendants

Bus Aide, Bus Assistant, Bus Attendant, Bus Monitor

What they do:
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
On the job, you would:
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Respond to passengers' questions, requests, or complaints.

Knowledge

Transportation

  • movement of people or goods by air, rail, sea, or road

Arts and Humanities

  • English language

Business

  • customer service

Safety and Government

  • public safety and security

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Attention

  • pay attention to something without being distracted

Personality

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Dependability
  • Self Control
  • Stress Tolerance
  • Concern for Others
  • Cooperation
  • Integrity

Technology

You might use software like this on the job:

Office suite software

  • Microsoft Office software Hot Technology

Electronic mail software

  • Email software

Operating system software

  • Microsoft Windows Hot Technology

Education

Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

Apprenticeship.gov

Job Outlook

Average
New job opportunities are likely in the future.
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See more details at O*NET OnLine about passenger attendants.