Ushers, Lobby Attendants, & Ticket Takers

patron social interests collect tickets clean facility settle disputes entertainment personal service

Lobby Attendant, Ticket Taker, Usher, Visitor Services Representative

What they do:
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
On the job, you would:
  • Greet patrons attending entertainment events.
  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.

Knowledge

Business

  • customer service

Arts and Humanities

  • English language

Safety and Government

  • public safety and security

Communications

  • multimedia

Skills

Basic Skills

  • talking to others
  • listening to others, not interrupting, and asking good questions

Social

  • understanding people's reactions
  • looking for ways to help people

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Attention

  • pay attention to something without being distracted

Personality

People interested in this work like activities that include helping people, teaching, and talking.

They do well at jobs that need:

  • Self Control
  • Cooperation
  • Social Orientation
  • Dependability
  • Integrity
  • Concern for Others

Technology

You might use software like this on the job:

Spreadsheet software

  • Microsoft Excel Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology

Optical character reader OCR or scanning software

  • Ticket Alternative Express Entry
  • Ticket scanning software

Education

Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

Apprenticeship.gov

Job Outlook

Average
New job opportunities are likely in the future.
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