Eligibility Interviewers, Government Programs

social interests customer obtain information applicant financial data government programs personal service assistance application

Eligibility Specialist, Eligibility Worker, Social Welfare Examiner (SWEX), Workforce Services Representative (WSR)

Where in the military? Select a military branch to see samples.
Contracting; Contracting Craftsman; Contracting Superintendent; Human Intelligence Specialist Craftsman; Personnel Apprentice; Personnel Journeyman; Security Forces; Security Forces Apprentice, Military Working Dog Handler; Security Forces Helper, Combat Arms; Security Forces Journeyman, Combat Arms
Force Development; Human Intelligence Collector; Military Police; Senior Military Police Sergeant; Unit Supply Specialist
Investigations; Investigator; Maritime Law Enforcement Specialist
Military Police
Disbursing Officer; Master-At-Arms
No similar titles were found.
What they do:
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
On the job, you would:
  • Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  • Keep records of assigned cases, and prepare required reports.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.

Knowledge

Business

  • customer service
  • management

Arts and Humanities

  • English language

Education and Training

  • teaching and course design

Engineering and Technology

  • computers and electronics

Skills

Basic Skills

  • talking to others
  • listening to others, not interrupting, and asking good questions

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Social

  • understanding people's reactions
  • looking for ways to help people

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • make general rules or come up with answers from lots of detailed information
  • use rules to solve problems

Personality

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

  • Attention to Detail
  • Integrity
  • Concern for Others
  • Stress Tolerance
  • Dependability
  • Adaptability/Flexibility

Technology

You might use software like this on the job:

Electronic mail software

  • Email software
  • Microsoft Outlook Hot Technology In Demand

Video conferencing software

  • Google Meet
  • Zoom Hot Technology

Medical software

  • GE Healthcare Centricity EMR
  • Medicaid management information system MMIS

Education

Education: (rated 3 of 5)

Get started on your career:

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Job Outlook

Average
New job opportunities are likely in the future.
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