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Sales Managers

Also called: District Sales Manager, Sales Director, Sales Manager, Sales Vice President

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What they do:
Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
On the job, you would:
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Resolve customer complaints regarding sales and service.
  • Review operational records and reports to project sales and determine profitability.

Knowledge

Business
  • sales and marketing
  • customer service
Arts and Humanities
  • English language
Education and Training
  • teaching and course design
Communications
  • multimedia

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • talking people into changing their minds or their behavior
  • bringing people together to solve differences
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • use rules to solve problems
  • come up with lots of ideas
Math
  • add, subtract, multiply, or divide
  • choose the right type of math to solve a problem
Memory
  • remember words, numbers, pictures, or steps

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Initiative
  • Integrity
  • Adaptability/Flexibility
  • Dependability
  • Leadership
  • Stress Tolerance

Technology

You might use software like this on the job:

Customer relationship management CRM software
  • Blackbaud The Raiser's Edge Hot Technology
  • Salesforce software Hot Technology
Enterprise resource planning ERP software Hot Technology
  • Microsoft Dynamics software Hot Technology
  • SAP software Hot Technology
Data base user interface and query software
  • Microsoft Access Hot Technology
  • Structured query language SQL Hot Technology

Education

Education: (rated 4 of 5)
bachelor's degree or
associate's degree
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$113,860
per year, on average
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See more details at O*NET OnLine about sales managers.