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Funeral Service Managers

Also called: Assistant Manager of Operations, Funeral Home Manager, Funeral Service Manager, Mortuary Operations Manager

Where in the military? In the military: see titles from the Army, Marine Corps, or Navy.

What they do:
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
On the job, you would:
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
  • Schedule funerals, burials, or cremations.

Knowledge

Business
  • customer service
  • management
Arts and Humanities
  • English language
  • philisophy and religion
Engineering and Technology
  • computers and electronics
Math and Science
  • psychology

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • order or arrange things

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Dependability
  • Self Control
  • Stress Tolerance
  • Concern for Others

Technology

You might use software like this on the job:

Data base user interface and query software
  • FPA Software MACCS
  • HMIS Advantage
Spreadsheet software
  • Microsoft Excel
Electronic mail software
  • Email software

Education

Education: (rated 3 of 5)
associate's degree or
professional degree
usually needed

Get started on your career:

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Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$68,420
per year, on average
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See more details at O*NET OnLine about funeral service managers.