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Postmasters & Mail Superintendents

Also called: Distribution Operation Supervisor (SDO), Postmaster, Distribution Operations Manager, Remote Encoding Center Manager

Where in the Navy? In the Navy: Postal Officer

What they do:
Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
On the job, you would:
  • Organize and supervise activities such as the processing of incoming and outgoing mail.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Resolve customer complaints.

Knowledge

Business
  • management
  • customer service
Arts and Humanities
  • English language
Manufactured or Agricultural Goods
  • manufacture and distribution of products
Safety and Government
  • public safety and security

Skills

Basic Skills
  • thinking about the pros and cons of different ways to solve a problem
  • listening to others, not interrupting, and asking good questions
Social
  • changing what is done based on other people's actions
  • understanding people's reactions
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • make general rules or come up with answers from lots of detailed information

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Dependability
  • Self Control
  • Integrity
  • Leadership
  • Stress Tolerance
  • Cooperation

Technology

You might use software like this on the job:

Data base user interface and query software
  • Collection Point Management System CPMS
  • Data entry software
Human resources software
  • Personnel management software
  • Personnel scheduling software
Electronic mail software
  • Email software

Education

Education: (rated 3 of 5)
high school diploma or
associate's degree
usually needed

Get started on your career:

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Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
Salary
$63,050
per year, on average
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See more details at O*NET OnLine about postmasters and mail superintendents.