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Labor Relations Specialists

Also called: Business Agent, Business Representative, Labor Relations Director, Labor Relations Specialist

Where in the military? In the military: see titles from the Army or Navy.

What they do:
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
On the job, you would:
  • Negotiate collective bargaining agreements.
  • Monitor company or workforce adherence to labor agreements.
  • Present the position of the company or of labor during arbitration or other labor negotiations.


Arts and Humanities
  • English language
  • human resources (HR)
  • management
Safety and Government
  • law and government
Education and Training
  • teaching and course design


Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
  • bringing people together to solve differences
  • talking people into changing their minds or their behavior


  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems


People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Integrity
  • Dependability
  • Analytical Thinking
  • Attention to Detail
  • Initiative
  • Self Control


You might use software like this on the job:

Human resources software
  • LaborSoft LaborForce Arbitration/Appeals Manager module
  • LaborSoft LaborForce Reporting/Dashboard Manager module
Spreadsheet software
  • Microsoft Excel
Electronic mail software
  • Microsoft Outlook


Education: (rated 4 of 5)
bachelor's degree or
master's degree
usually needed

Get started on your career:

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Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
per year, on average
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See more details at O*NET OnLine about labor relations specialists.