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Credit Counselors

Also called: Assistant Director for Financial Literacy, Certified Consumer Credit and Housing Counselor, Certified Credit Counselor, Credit Counselor

What they do:
Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management plans, advise on credit issues, or provide budget, mortgage, and bankruptcy counseling.
On the job, you would:
  • Assess clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
  • Calculate clients' available monthly income to meet debt obligations.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Education and Training
  • teaching and course design
Health
  • therapy and counseling

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Social
  • looking for ways to help people
  • talking people into changing their minds or their behavior

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems
Math
  • add, subtract, multiply, or divide
  • choose the right type of math to solve a problem

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Concern for Others
  • Integrity
  • Self Control
  • Attention to Detail
  • Dependability
  • Cooperation

Technology

You might use software like this on the job:

Financial analysis software
  • Cooperative Processing Resources DMS Professional Suite
  • Prime Debt Soft Credit Repair Software
Data base user interface and query software
  • CoreLogic DebtorTrace
  • LexisNexis Accurint
Electronic mail software
  • Email software
  • Microsoft Outlook

Education

Education: (rated 4 of 5)
bachelor's degree or
high school diploma
usually needed

Get started on your career:

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Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$39,420
per year, on average
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See more details at O*NET OnLine about credit counselors.