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First-Line Supervisors of Housekeeping & Janitorial Workers

Also called: Head Custodian, Housekeeping Supervisor, Maintenance Supervisor, Facilities Manager

Where in the military? In the military: see titles from the Air Force.

What they do:
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
On the job, you would:
  • Plan and prepare employee work schedules.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.

Knowledge

Business
  • customer service
  • management
Education and Training
  • teaching and course design
Arts and Humanities
  • English language
Safety and Government
  • public safety and security

Skills

Basic Skills
  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others
Social
  • understanding people's reactions
  • changing what is done based on other people's actions
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • order or arrange things

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Dependability
  • Integrity
  • Self Control
  • Attention to Detail
  • Leadership
  • Adaptability/Flexibility

Technology

You might use software like this on the job:

Electronic mail software
  • Email software
  • Microsoft Outlook
Data base user interface and query software
  • Data entry software
  • Microsoft Access
Spreadsheet software
  • Microsoft Excel

Education

Education: (rated 2 of 5)
high school diploma/GED or
certificate after high school
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship

Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$35,680
per year, on average
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See more details at O*NET OnLine about first-line supervisors of housekeeping and janitorial workers.