First-Line Supervisors of Non-Retail Sales Workers
Also called: Branch Manager, District Sales Manager, Inside Sales Manager, Sales Manager
In the Marine Corps: Navy Counselor (Recruiter)
In the Navy: Navy Counselor (Recruiter)
What they do:Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
On the job, you would:
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Provide staff with assistance in performing difficult or complicated duties.
Arts and Humanities
Education and Training
Math and Science
Ideas and Logic
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
You might use software like this on the job:
Customer relationship management CRM software
Video conferencing software
See more details at O*NET OnLine about first-line supervisors of non-retail sales workers.