First-Line Supervisors of Office & Administrative Support Workers
Also called: Office Manager, Team Leader, Customer Service Manager, Customer Service Supervisor
In the Air Force: Financial Management and Comptroller Manager; Health Services Management Superintendent; Knowledge Operations Management Helper; Maintenance Management Analysis Craftsman; Materiel Management; Materiel Management Journeyman; Medical Materiel Superintendent; Munitions Systems Helper; Personnel Apprentice; Personnel Superintendent
In the Army: AH-64A Armament/Electrical/Avionics Systems Repairer; Acquisition, Logistics and Technology (ALandT) Contracting NCO; Cavalry Scout; Chief Signal NCO; Field Artillery Targeting Technician; Indirect Fire Infantryman; Legal Administrator; M1 Armor Crewman; PATRIOT Launching Station Enhanced Operator/Maintainer; Property Accounting Technician
In the Coast Guard: CWO - Ship's Clerk; CWO - Supply Corps; LDO - Administration; LDO - Supply Corps; Master Chief Petty Officer of the Coast Guard; Medical Administration; Petty Officer; SC - Supply Corps Officer
In the Marine Corps: AH-64A Armament/Electrical/Avionics Systems Repairer; Acquisition, Logistics and Technology (ALandT) Contracting NCO; Aviation Boatswain's Mate, Launching and Recovery Equipment; Chaplain Assistant; Chief Signal NCO; Interior Communications Electrician; Mass Communications Specialist; Medical Logistics Specialist; PATRIOT Launching Station Enhanced Operator/Maintainer; Property Accounting Technician; Transportation Management Coordinator
In the Navy: Administrative Supervisor; Aviation Maintenance Administrationman; CWO - Ship's Clerk; Financial Specialist Supervisor; Interior Communications Electrician; LDO - Supply Corps; Mass Communications Specialist; Office Manager; Personnel Specialist; Postal Inspector
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Arts and Humanities
Math and Science
Education and Training
Ideas and Logic
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
You might use software like this on the job:
Project management software
Electronic mail software