Skip navigation


Also called: City Dispatcher, Dispatcher (Dispatch), Operations Dispatcher, Train Dispatcher

Where in the Air Force? In the Air Force: Operations Management; Operations Management Helper; Security Forces; Security Forces Apprentice, Military Working Dog Handler; Security Forces Helper, Combat Arms; Security Forces Journeyman, Combat Arms; Tactical Air Control Party (TACP); Tactical Air Control Party (TACP) Helper; Traffic Management; Traffic Management Helper

What they do:
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
On the job, you would:
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Oversee all communications within specifically assigned territories.


  • customer service
  • management
  • movement of people or goods by air, rail, sea, or road
Arts and Humanities
  • English language
Safety and Government
  • public safety and security


Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
  • changing what is done based on other people's actions
  • looking for ways to help people
Problem Solving
  • noticing a problem and figuring out the best way to solve it


  • communicate by speaking
  • listen and understand what people say
  • pay attention to something without being distracted
  • do two or more things at the same time
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems


People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Dependability
  • Attention to Detail
  • Stress Tolerance
  • Integrity
  • Self Control
  • Independence


You might use software like this on the job:

Mobile location based services software
  • Global positioning system GPS software
  • Resource management software
Data base user interface and query software
  • Database software
  • Sky Scheduler software
Electronic mail software
  • Email software
  • Microsoft Outlook


Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship

Job Outlook

Average Outlook
New job opportunities are likely in the future.
per year, on average
Check out my state Local Salary Info Find Jobs

Explore More

See more details at O*NET OnLine about dispatchers.