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Office Clerks, General

Also called: Administration Assistant, Administrative Assistant, Clerk, Office Manager

Where in the Air Force? In the Air Force: Administration; Contracting Apprentice; Historian Helper; Knowledge Operations Management; Maintenance Management Production Craftsman; Manpower Helper; Munitions Systems Superintendent; Personnel Apprentice; Security Forces Apprentice, Combat Arms; Security Forces Journeyman, Military Working Dog Handler; Traffic Management Superintendent

What they do:
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
On the job, you would:
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.


  • administrative services
  • customer service
Arts and Humanities
  • English language


Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
  • understanding people's reactions
  • looking for ways to help people


  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • group things in different ways
  • notice when problems happen


People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Dependability
  • Integrity
  • Attention to Detail
  • Cooperation
  • Self Control
  • Independence


You might use software like this on the job:

Data base user interface and query software
  • Microsoft Access
  • St. Paul Travelers e-CARMA
Accounting software
  • Billing software
  • Bookkeeping software
Document management software
  • Filing system software
  • Records management software


Education: (rated 2 of 5)
high school diploma/GED or
bachelor's degree
usually needed

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
per year, on average
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