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Computer, Automated Teller, & Office Machine Repairers

Also called: Computer Technician, Field Service Engineer, Service Technician, Field Engineer

Where in the Air Force? In the Air Force: Airfield Systems Apprentice; Airfield Systems Craftsman; Airfield Systems Helper; Airfield Systems Journeyman; Client Systems Apprentice; Client Systems Craftsman; Client Systems Helper; Client Systems Journeyman; Missile And Space Systems Electronic Maintenance Journeyman; Missile And Space Systems Maintenance Journeyman

What they do:
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
On the job, you would:
  • Converse with customers to determine details of equipment problems.
  • Reassemble machines after making repairs or replacing parts.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.

Knowledge

Engineering and Technology
  • computers and electronics
  • mechanical
Business
  • customer service
  • management
Arts and Humanities
  • English language
Communications
  • telecommunications

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • thinking about the pros and cons of different ways to solve a problem
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Hand and Finger Use
  • put together small parts with your fingers
  • keep your arm or hand steady
Ideas and Logic
  • notice when problems happen
  • order or arrange things

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Dependability
  • Integrity
  • Attention to Detail
  • Analytical Thinking
  • Cooperation
  • Adaptability/Flexibility

Technology

You might use software like this on the job:

Enterprise application integration software
  • Extensible markup language XML
  • IBM WebSphere
Operating system software
  • Linux
  • Microsoft Windows
Web platform development software
  • JavaScript
  • Microsoft Active Server Pages ASP

Education

Education: (rated 3 of 5)
some college or
associate's degree
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship

Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
Salary
$36,390
per year, on average
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See more details at O*NET OnLine about computer, automated teller, and office machine repairers.