Food Service Managers

food customer service guest enterprising client food preparation employee performance personal service item

Food and Beverage Manager, Food Service Director, Food Service Manager, Restaurant Manager

What they do:
Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
On the job, you would:
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.

Knowledge

Business

  • customer service
  • management

Arts and Humanities

  • English language

Education and Training

  • teaching and course design

Manufactured or Agricultural Goods

  • food production

Skills

Basic Skills

  • keeping track of how well people and/or groups are doing in order to make improvements
  • listening to others, not interrupting, and asking good questions

Social

  • looking for ways to help people
  • changing what is done based on other people's actions

Resource Management

  • selecting and managing the best workers for a job
  • managing your time and the time of other people

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems

Hand and Finger Use

  • hold or move items with your hands
  • keep your arm or hand steady

Personality

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Dependability
  • Leadership
  • Self Control
  • Cooperation
  • Stress Tolerance
  • Attention to Detail

Technology

You might use software like this on the job:

Word processing software

  • Google Docs Hot Technology
  • Microsoft Word Hot Technology

Point of sale POS software

  • ClubSoft Food & Beverage Point of Sale
  • Restaurant Manager

Analytical or scientific software

  • Aurora FoodPro
  • SweetWARE nutraCoster

Education

Education: (rated 2 of 5)
high school diploma/GED or
some college
usually needed

Get started on your career:

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Job Outlook

Below Average
New job opportunities are less likely in the future.
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