Funeral Service Managers
Also called: Assistant Manager of Operations, Funeral Home Manager, Funeral Service Manager, Mortuary Operations Manager
Produced by CareerOneStop
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As a mortician, undertaker or funeral director, you will be a bridge for those who wish to make plans for their future death, as well as those who have recently survived the death of a loved one and wish for closure. Morticians and undertakers may help clients resolve insurance claims, apply for veterans’ funeral benefits, arrange transportation for mourners, decorate the sites of all services, and find resources on overcoming grief among many other diverse tasks. Funeral service managers conduct the general matters of running a funeral home, such as allocating expenses, handling marketing and public relations, and managing staff. For many who aspire to become a funeral service worker, the key to success is by obtaining an associate’s degree in mortuary science. Funeral directors and embalmers are legally required to obtain a license everywhere, except Colorado. Additionally, funeral service workers are expected to do an apprenticeship of 1-3 years under the guidance of a licensed funeral service professional. As a funeral service worker, you may need to coordinate funeral services within 24 to 72 hours of death. For many funeral service workers, this means working long, unpredictable hours in the evening and on weekends. For funeral service employees, the work is never truly done. As a mortician, undertaker, or funeral director, you will be a member of a robust, growing industry that provides vital services to those who need them.
What they do:Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
On the job, you would:
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Schedule funerals, burials, or cremations.
- customer service
Arts and Humanities
- English language
- philisophy and religion
Engineering and Technology
- computers and electronics
Math and Science
- listening to others, not interrupting, and asking good questions
- talking to others
- looking for ways to help people
- understanding people's reactions
- noticing a problem and figuring out the best way to solve it
- listen and understand what people say
- communicate by speaking
Ideas and Logic
- notice when problems happen
- order or arrange things
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Attention to Detail
- Self Control
- Stress Tolerance
- Concern for Others
You might use software like this on the job:
Data base user interface and query software
- FPA Software MACCS
- HMIS Advantage
Electronic mail software
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