Social & Human Service Assistants
Also called: Caseworker, Community Coordinator, Family Support Worker, Social Services Assistant
What they do:Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
On the job, you would:
- Keep records or prepare reports for owner or management concerning visits with clients.
- Provide information or refer individuals to public or private agencies or community services for assistance.
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
Math and Science
- sociology and anthropology
- customer service
- administrative services
Arts and Humanities
- English language
- therapy and counseling
- listening to others, not interrupting, and asking good questions
- talking to others
- looking for ways to help people
- understanding people's reactions
- noticing a problem and figuring out the best way to solve it
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- use rules to solve problems
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Concern for Others
- Self Control
- Stress Tolerance
You might use software like this on the job:
Data base user interface and query software