Fast Food & Counter Workers

customer realistic interests food beverage food orders supply take payment equipment cash register

Cafe Server, Cafeteria Server, Food Service Assistant, Food Service Worker

What they do:
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
On the job, you would:
  • Communicate with customers regarding orders, comments, and complaints.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Accept payment from customers, and make change as necessary.

Knowledge

Business

  • customer service
  • sales and marketing

Manufactured or Agricultural Goods

  • food production
  • manufacture and distribution of products

Safety and Government

  • public safety and security

Arts and Humanities

  • English language

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions

Social

  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal

  • listen and understand what people say
  • communicate by speaking

Attention

  • do two or more things at the same time

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.

They do well at jobs that need:

  • Self Control
  • Dependability
  • Adaptability/Flexibility
  • Cooperation
  • Attention to Detail
  • Initiative

Technology

You might use software like this on the job:

Spreadsheet software

  • Microsoft Excel Hot Technology

Computer based training software

  • Quizlet

Point of sale POS software

  • Foodman Home-Delivery
  • Plexis Software Plexis POS

Education

Education: (rated 1 of 5)
no high school diploma/GED or
high school diploma/GED
usually needed

Get started on your career:

Find Licenses
Apprenticeship.gov

Job Outlook

Bright
New job opportunities are very likely in the future.
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