Also called: Barista, Catering Barista
Produced by CareerOneStop
Video transcript: skip transcript
Food service workers perform customer service, food preparation, and cleaning duties… in food service establishments from fast food restaurants to hospitals and hotels. Counter attendants and baristas take orders, process payments, and serve food at fast food restaurants, snack bars, cafeterias, movie theaters, and coffee shops. They heat simple food items and assemble salads or sandwiches. Counter attendants also fill beverage orders and may prepare specialties, such as milkshakes and ice cream sundaes. Dining room and cafeteria attendants, also called bussers, clean and set tables, remove dirty dishes, and keep serving areas stocked with trays, dishes, and silverware. They may also fill water glasses and distribute dishes to diners. Bartender helpers clean bar equipment and glasses. These workers spend most of the time on their feet and often carry heavy trays. During busy dining periods, they are under pressure to serve customers quickly and efficiently. Minor injuries such as slips and burns are common. To reduce risks, workers often wear gloves, aprons, or nonslip shoes. Part-time work, seasonal work, and early morning or late evening hours are common… especially for fast food workers. Workers serving alcohol generally must be 18 years of age or older. Most food and beverage service workers receive short-term, on-the-job training. There are no formal educational requirements.
What they do:Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.
On the job, you would:
- Receive and process customer payments.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Take customer orders and convey them to other employees for preparation.
- customer service
- sales and marketing
Arts and Humanities
- English language
- listening to others, not interrupting, and asking good questions
- talking to others
- looking for ways to help people
- understanding people's reactions
- listen and understand what people say
- communicate by speaking
Hand and Finger Use
- keep your arm or hand steady
- put together small parts with your fingers
- do two or more things at the same time
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Self Control
- Stress Tolerance
- Concern for Others
You might use software like this on the job:
Office suite software
Word processing software
You might like a career in one of these industries: