Also called: Admissions Clerk, Admitting Clerk, Interviewer, Registrar
Produced by CareerOneStop
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For everything from screening college applicants, to gathering patients’ medical history, to polling citizens about government plans, professional Interviewers gather information from the public. Interviewers ask prepared questions and carefully record the responses. They ask for demographic details about the people they interview, and about preferences, spending habits, or political interests. Many work for healthcare facilities to gain accurate information about patients' medical history and health coverage. Interviewers need to be pleasant and tactful, even after hours of sitting or standing. They need to be good listeners, and be careful not to influence answers one way or another. Detail orientation, analytical thinking, and organizational skills are all important for work like coding, compiling and sorting the data they collect. Schedules vary based on the project, but most employers require a high school diploma, or its equivalent to enter the field. Fluency in a second language is a plus. Interviewers help ensure that many important decisions affecting the public are based on complete and accurate information.
What they do:Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
On the job, you would:
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
Arts and Humanities
- English language
- customer service
- listening to others, not interrupting, and asking good questions
- talking to others
- noticing a problem and figuring out the best way to solve it
- communicate by speaking
- listen and understand what people say
- pay attention to something without being distracted
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Self Control
- Attention to Detail
- Stress Tolerance
You might use software like this on the job:
Enterprise resource planning ERP software
Project management software
- Creative Research Systems The Survey System
- SaaS SurveyMonkey
- Customer Service Representatives
- Executive Secretaries & Executive Administrative Assistants
- Human Resources Assistants
- Insurance Claims & Policy Processing Clerks
- Receptionists & Information Clerks
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