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Postal Service Clerks

Also called: Clerk, Postal Clerk, Sales and Service Associate (SSA), Window/Distribution Clerk

What they do:
Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
On the job, you would:
  • Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
  • Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics
Engineering and Technology
  • computers and electronics

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Hand and Finger Use
  • hold or move items with your hands
  • keep your arm or hand steady
Math
  • add, subtract, multiply, or divide
  • choose the right type of math to solve a problem

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Dependability
  • Integrity
  • Attention to Detail
  • Cooperation
  • Self Control
  • Stress Tolerance

Technology

You might use software like this on the job:

Accounting software
  • Budgeting software
Point of sale POS software
  • NCR Advanced Store
Enterprise resource planning ERP software Hot Technology
  • Delivery operations information system DOIS

Education

Education: (rated 2 of 5)
high school diploma/GED or
some college
usually needed

Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
Salary
$55,280
$35,770
$61,330

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