Office Clerks, General
Also called: Clerk, Office Assistant, Office Clerk, Office Coordinator
What they do:Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
On the job, you would:
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- administrative services
- customer service
Arts and Humanities
- English language
- listening to others, not interrupting, and asking good questions
- reading work related information
- changing what is done based on other people's actions
- looking for ways to help people
- communicate by speaking
- listen and understand what people say
- pay attention to something without being distracted
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Self Control
You might use software like this on the job:
Data base user interface and query software
Document management software
Examples of Registered Apprenticeship programs include:
- Health Unit Coordinator