Postmasters & Mail Superintendents

information service enterprising mail management customer complaint labor dispute support service report of post office activities coordination of people

Distribution Operation Supervisor (SDO), Distribution Operations Manager, Postmaster, Remote Encoding Center Manager

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Intelligence Analyst; Unit Supply Specialist
Storekeeper
Postal Clerk; Postal Officer
Administrative Officer; Flag Secretary; Logistics Specialist; Logistics Specialist (Submarine); Postal Officer; Ship's Secretary
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What they do:
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
On the job, you would:
  • Monitor employees' work schedules and attendance for payroll purposes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Resolve customer complaints.

Knowledge

Business

  • management
  • customer service

Safety and Government

  • public safety and security
  • law and government

Arts and Humanities

  • English language

Manufactured or Agricultural Goods

  • manufacture and distribution of products

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • reading work related information

Social

  • changing what is done based on other people's actions
  • understanding people's reactions

Resource Management

  • managing your time and the time of other people
  • selecting and managing the best workers for a job

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • use rules to solve problems
  • make general rules or come up with answers from lots of detailed information

Personality

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Dependability
  • Adaptability/Flexibility
  • Integrity
  • Leadership
  • Self Control
  • Cooperation

Technology

You might use software like this on the job:

Spreadsheet software

  • Microsoft Excel Hot Technology

Presentation software

  • Microsoft PowerPoint Hot Technology

Data base user interface and query software

  • Collection Point Management System CPMS
  • Web Box Activity Tracing System WebBATS

Education

Education: (rated 2 of 5)
high school diploma/GED or
bachelor's degree
usually needed

Get started on your career:

Find Training
Apprenticeship.gov

Job Outlook

Below Average
New job opportunities are less likely in the future.
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