First-Line Supervisors of Food Preparation & Serving Workers

food equipment customer enterprising supply decision making personal service quality standard

Cafeteria Manager, Food Service Manager, Food Service Supervisor, Kitchen Manager

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Diet Therapy; Diet Therapy Apprentice; Diet Therapy Helper; Diet Therapy Journeyman; Diet Therapy Superintendent; Dietitian; Services Apprentice; Services Craftsman; Services Journeyman; Services Manager
Culinary Specialist; Dietitian; Food Service Technician; Medical Specialist Corps Officer; Nutrition Care Specialist; Unit Supply Specialist
Culinary Specialist
Food Service Officer; Food Service Specialist; Marine Aide; Marine Corps Community Services Marine
Culinary Specialist; Culinary Specialist (Submarine); CWO - Food Service; Dietitian; Food Service Officer; Leading Culinary Specialist; Mess Treasurer/Caterer; Submarine Culinary Specialist; Submarine Leading Culinary Specialist; Wardroom/Galley Supervisor
Diet Therapy; Diet Therapy Manager; Diet Therapy Superintendent; Services; Services Craftsman; Services Superintendent
What they do:
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
On the job, you would:
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Compile and balance cash receipts at the end of the day or shift.

Knowledge

Business

  • customer service
  • management

Manufactured or Agricultural Goods

  • food production
  • manufacture and distribution of products

Arts and Humanities

  • English language

Education and Training

  • teaching and course design

Skills

Basic Skills

  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others

Social

  • changing what is done based on other people's actions
  • looking for ways to help people

Resource Management

  • selecting and managing the best workers for a job
  • making spending decisions and keeping track of what is spent

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Ideas and Logic

  • notice when problems happen
  • use rules to solve problems

Attention

  • do two or more things at the same time
  • pay attention to something without being distracted

Math

  • add, subtract, multiply, or divide

Personality

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:

  • Stress Tolerance
  • Dependability
  • Cooperation
  • Leadership
  • Self Control
  • Integrity

Technology

You might use software like this on the job:

Spreadsheet software

  • Microsoft Excel Hot Technology
  • Restaurant Operations & Management Spreadsheet Library

Word processing software

  • Evernote
  • Microsoft Word Hot Technology

Point of sale POS software

  • Intuit QuickBooks Point of Sale
  • ParTech PixelPoint POS

Education

Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

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Job Outlook

Bright
New job opportunities are very likely in the future.
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