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Fast Food & Counter Workers

Also called: Cafe Server, Food Server, Food Service Worker, Prep Cook (Preparation Cook)

Where in the military? In the military: see titles from the Air Force, Army, Coast Guard, Marine Corps, or Navy.

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What they do:
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
On the job, you would:
  • Communicate with customers regarding orders, comments, and complaints.
  • Accept payment from customers, and make change as necessary.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.

Knowledge

Business
  • customer service
  • sales and marketing
Manufactured or Agricultural Goods
  • food production
  • manufacture and distribution of products
Arts and Humanities
  • English language
Safety and Government
  • public safety and security

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Dependability
  • Self Control
  • Stress Tolerance
  • Cooperation
  • Adaptability/Flexibility
  • Attention to Detail

Technology

You might use software like this on the job:

Point of sale POS software
  • Aldelo Systems Aldelo for Restaurants Pro
  • Foodman Home-Delivery
Data base user interface and query software
  • Data entry software Hot Technology
  • Menu and nutrition database software
Spreadsheet software
  • Microsoft Excel Hot Technology

Education

Education: (rated 1 of 5)

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$22,740
$17,580
$30,410
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See more details at O*NET OnLine about fast food and counter workers.