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Concierges

Also called: Chef Concierge, Club Concierge, Guest Service Agent, Hotel Concierge

Where in the Army? In the Army: Unit Supply Specialist

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What they do:
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
On the job, you would:
  • Provide directions to guests.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics
Transportation
  • movement of people or goods by air, rail, sea, or road

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Cooperation
  • Dependability
  • Adaptability/Flexibility
  • Initiative

Technology

You might use software like this on the job:

Accounting software
  • Billing software
  • Budgeting software
Electronic mail software
  • Microsoft Outlook Hot Technology
Internet browser software
  • Web browser software

Education

Education: (rated 3 of 5)
high school diploma/GED or
some college
usually needed

Get started on your career:

Find Licenses Apprenticeship.gov

Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$31,390
$22,250
$51,270
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See more details at O*NET OnLine about concierges.