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Concierges

Also called: Chef Concierge, Club Concierge, Guest Service Agent, Hotel Concierge

Where in the Army? In the Army: Unit Supply Specialist

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What they do:
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
On the job, you would:
  • Provide directions to guests.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics
Transportation
  • movement of people or goods by air, rail, sea, or road

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Cooperation
  • Dependability
  • Adaptability/Flexibility
  • Initiative

Technology

You might use software like this on the job:

Electronic mail software
  • Microsoft Outlook Hot Technology
Presentation software
  • Microsoft PowerPoint Hot Technology
Accounting software
  • Billing software
  • Budgeting software

Education

Education: (rated 3 of 5)
high school diploma/GED or
some college
usually needed

Get started on your career:

Find Licenses Apprenticeship.gov

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$32,380
$23,440
$52,020
Check out my state Local Salary Info Find Jobs

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See more details at O*NET OnLine about concierges.