They say a journey of a thousand miles
begins with a single step.
For people who want some personal help
reaching their destination,
the first step is to call a travel agent.
Travel agents sell transportation, lodging,
and admission to entertainment activities
to individuals and groups planning trips.
Travel agents sort through
vast amounts of information
to find the best arrangements
for travelers.
They find fare and scheduling information,
calculate travel costs,
and book reservations for everything
from extended multi-country tours
to short excursions nearby.
Agents also provide information about
required documents, local weather conditions,
customs and attractions.
Corporate travel agents specialize in
making travel arrangements for businesses.
Most travel agents work full time in offices
but some work remotely,
since so much of their work
is done by phone and computer.
Agents in call centers or large offices
may work in noisy, crowded conditions.
Dealing with travel emergencies
and last minute schedule changes
can be difficult.
Typically travel agents require
a high school diploma,
but many employers prefer
additional formal training.