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Administrative Services Managers

Also called: Office Manager, Administrative Assistant, Administrative Coordinator, Administrative Officer

What they do:
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.
On the job, you would:
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.

Knowledge

Business
  • administrative services
  • customer service
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics

Skills

Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
Social
  • changing what is done based on other people's actions
  • bringing people together to solve differences
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • communicate by writing
Ideas and Logic
  • notice when problems happen
  • make general rules or come up with answers from lots of detailed information

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Integrity
  • Dependability
  • Attention to Detail
  • Cooperation
  • Independence
  • Initiative

Technology

You might use software like this on the job:

Electronic mail software
  • IBM Lotus Notes
  • Microsoft Outlook
Accounting software
  • Intuit QuickBooks software
  • Sage Peachtree software
Enterprise resource planning ERP software
  • Microsoft Dynamics GP
  • Oracle PeopleSoft

Education

Education: (rated 3 of 5)
some college or
bachelor's degree
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship

Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$81,080
per year, on average
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See more details at O*NET OnLine about administrative services managers.