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Online Merchants

Also called: Marketing Director, Master Hearth Technician, Online Services Manager, Supervisor of Operations

What they do:
Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.
On the job, you would:
  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Receive and process payments from customers, using electronic transaction services.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.

Knowledge

Arts and Humanities
  • English language
Business
  • sales and marketing
  • customer service
Communications
  • multimedia
Engineering and Technology
  • computers and electronics

Skills

Basic Skills
  • reading work related information
  • listening to others, not interrupting, and asking good questions
Social
  • looking for ways to help people
  • talking people into changing their minds or their behavior
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • read and understand what is written
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems
Math
  • add, subtract, multiply, or divide
  • choose the right type of math to solve a problem

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Attention to Detail
  • Dependability
  • Initiative
  • Persistence
  • Integrity
  • Adaptability/Flexibility

Technology

You might use software like this on the job:

Point of sale POS software
  • CCBill software
  • e-check software
Web page creation and editing software
  • Adobe Systems Adobe Dreamweaver
  • Content management systems CMS software
Sales and marketing software
  • Google AdWords
  • Search engine marketing SEM software

Education

Education: (rated 4 of 5)
bachelor's degree or
high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$66,090
per year, on average
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See more details at O*NET OnLine about online merchants.