First-Line Supervisors of Personal Service Workers
Also called: Direct Care Supervisor, Hair Salon Manager, Recreation Coordinator, Salon Manager
What they do:Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.
On the job, you would:
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Train workers in proper operational procedures and functions and explain company policies.
Arts and Humanities
Education and Training
Math and Science
Ideas and Logic
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
You might use software like this on the job:
Electronic mail software
Point of sale POS software
See more details at O*NET OnLine about first-line supervisors of personal service workers.