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Retail Salespersons

Also called: Sales Associate, Sales Clerk, Sales Consultant, Sales Person

What they do:
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
On the job, you would:
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.


  • customer service
  • sales and marketing
Arts and Humanities
  • English language
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics


Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
  • talking people into changing their minds or their behavior
  • looking for ways to help people


  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • group things in different ways


People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Dependability
  • Cooperation
  • Self Control
  • Integrity
  • Attention to Detail
  • Concern for Others


You might use software like this on the job:

Point of sale POS software
  • ICVERIFY software
  • Plexis Software Plexis POS
Electronic mail software
  • IBM Notes
  • Microsoft Outlook
Accounting software
  • Intuit QuickBooks software
  • Sage 50 Accounting


Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
per year, on average
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See more details at O*NET OnLine about retail salespersons.