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Sales Representatives, Wholesale & Manufacturing

Also called: Account Manager, Outside Sales, Sales Rep, Sales Representative

What they do:
Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
On the job, you would:
  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.

Knowledge

Business
  • sales and marketing
  • customer service
Arts and Humanities
  • English language

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • talking people into changing their minds or their behavior
  • understanding people's reactions

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Dependability
  • Integrity
  • Adaptability/Flexibility
  • Persistence
  • Cooperation
  • Attention to Detail

Technology

You might use software like this on the job:

Customer relationship management CRM software
  • FrontRange Solutions Goldmine software
  • NetSuite NetCRM
Electronic mail software
  • IBM Lotus Notes
  • Microsoft Exchange
Calendar and scheduling software
  • Computerized call calendars
  • Computerized time management systems

Education

Education: (rated 4 of 5)
bachelor's degree or
high school diploma
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$54,230
per year, on average
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See more details at O*NET OnLine about sales representatives, wholesale and manufacturing.