Skip navigation

Statement Clerks

Also called: Data Processor, Item Processing Clerk, Statement Clerk, Statement Distribution Clerk

What they do:
Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
On the job, you would:
  • Post stop-payment notices to prevent payment of protested checks.
  • Verify signatures and required information on checks.
  • Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • make general rules or come up with answers from lots of detailed information

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Integrity
  • Dependability
  • Attention to Detail
  • Cooperation
  • Self Control
  • Stress Tolerance

Technology

You might use software like this on the job:

Graphics or photo imaging software
  • Fiserv PEP+ reACH
  • Image replacement document IRD printing software
Financial analysis software
  • Accuity EPICWare
  • IPS of Boston DoubleCheck
Access software
  • Image Deposit Exchange Check Station
  • Remote deposit capture software

Education

Education: (rated 2 of 5)
high school diploma/GED or
some college
usually needed

Get started on your career:

Find Certifications

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$33,820
per year, on average
Check out my state Find Jobs

Explore More

See more details at O*NET OnLine about statement clerks.