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Mail Clerks & Mail Machine Operators

Also called: Mail Clerk, Mail Handler, Mail Machine Operator, Postal Clerk

What they do:
Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.
On the job, you would:
  • Wrap packages or bundles by hand, or by using tying machines.
  • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
  • Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.


  • customer service
Arts and Humanities
  • English language


Basic Skills
  • keeping track of how well people and/or groups are doing in order to make improvements
  • reading work related information
People and Technology Systems
  • thinking about the pros and cons of different options and picking the best one


Hand and Finger Use
  • hold or move items with your hands
  • put together small parts with your fingers
  • listen and understand what people say
  • read and understand what is written


People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Integrity
  • Self Control
  • Dependability
  • Attention to Detail
  • Cooperation
  • Stress Tolerance


You might use software like this on the job:

Electronic mail software
  • Email software
  • Microsoft Outlook Hot Technology
Data base user interface and query software
  • Microsoft Access Hot Technology
  • Recordkeeping software
Spreadsheet software
  • Microsoft Excel Hot Technology


Education: (rated 2 of 5)
high school diploma/GED or
no high school diploma/GED
usually needed

Get started on your career:

Find Certifications Registered Apprenticeship

Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
per year, on average
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See more details at O*NET OnLine about mail clerks and mail machine operators.