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First-Line Supervisors of Helpers, Laborers, & Material Movers, Hand

Also called: Receiving Supervisor, Shipping Supervisor, Receiving Lead, Floor Supervisor

What they do:
Directly supervise and coordinate the activities of helpers, laborers, or material movers.
On the job, you would:
  • Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • Collaborate with workers and managers to solve work-related problems.
  • Review work throughout the work process and at completion to ensure that it has been performed properly.

Knowledge

Business
  • management
  • customer service
Manufactured or Agricultural Goods
  • manufacture and distribution of products
Transportation
  • movement of people or goods by air, rail, sea, or road
Arts and Humanities
  • English language

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Social
  • changing what is done based on other people's actions
  • talking people into changing their minds or their behavior

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Dependability
  • Adaptability/Flexibility
  • Leadership
  • Stress Tolerance
  • Cooperation
  • Attention to Detail

Technology

You might use software like this on the job:

Inventory management software
  • Inventory control software
  • Warehouse management software
Time accounting software
  • Time and attendance software
Calendar and scheduling software
  • Employee scheduling software

Education

Education: (rated 3 of 5)
high school diploma/GED or
bachelor's degree
usually needed

Get started on your career:

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Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$45,750
per year, on average
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See more details at O*NET OnLine about first-line supervisors of helpers, laborers, and material movers, hand.