Also called: Case Manager, Patient Representative, Medicaid Service Coordinator (MSC), Patient Advocate
What they do:Assist patients in obtaining services, understanding policies and making health care decisions.
On the job, you would:
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Interview patients or their representatives to identify problems relating to care.
- Maintain knowledge of community services and resources available to patients.
Math and Science
Arts and Humanities
Ideas and Logic
People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
You might use software like this on the job:
Customer relationship management CRM software
Word processing software
See more details at O*NET OnLine about patient representatives.