Eligibility Interviewers, Government Programs
Also called:
Workforce Services Representative (WSR), Eligibility Specialist, Career Consultant, Work Force Advisor
What they do:
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
On the job, you would:
- Answer applicants' questions about benefits and claim procedures.
- Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
- Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
Business
- customer service
- administrative services
Safety and Government
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
Engineering and Technology
- computers and electronics
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Basic Skills
- talking to others
- listening to others, not interrupting, and asking good questions
Problem Solving
- noticing a problem and figuring out the best way to solve it
Social
- understanding people's reactions
- looking for ways to help people
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- use rules to solve problems
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People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
- Self Control
- Stress Tolerance
- Integrity
- Dependability
- Attention to Detail
- Independence
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Examples of the technology used in this career will be available soon.
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high school diploma or
associate's degree
usually needed
Get started on your career:
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New job opportunities are less likely in the future.
$40,530
per year, on average
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You might like a career in one of these industries:
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