Insurance Claims Clerks
Also called:
Claims Representative, Customer Service Representative (CSR), Claims Service Representative, Claims Technician
What they do:
Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
On the job, you would:
- Review insurance policy to determine coverage.
- Prepare insurance claim forms or related documents and review them for completeness.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Business
- customer service
- administrative services
Arts and Humanities
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
Engineering and Technology
- computers and electronics
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Basic Skills
- listening to others, not interrupting, and asking good questions
- reading work related information
Problem Solving
- noticing a problem and figuring out the best way to solve it
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Verbal
- read and understand what is written
- communicate by speaking
Ideas and Logic
- order or arrange things
- use rules to solve problems
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People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Dependability
- Integrity
- Cooperation
- Adaptability/Flexibility
- Initiative
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You might use software like this on the job:
Data base user interface and query software
- Alpha Software Alpha Five
- Data entry software
Spreadsheet software
Word processing software
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high school diploma or
some college
usually needed
Get started on your career:
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New job opportunities are less likely in the future.
$35,700
per year, on average
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You might like a career in one of these industries:
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