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Gaming Surveillance Officers & Gaming Investigators

Also called: Surveillance Operator, Surveillance Officer, Surveillance Observer, Security Officer

Where in the military? In the military: see titles from the Army.

What they do:
Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.
On the job, you would:
  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.

Knowledge

Safety and Government
  • public safety and security
  • law and government
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics
Business
  • administrative services

Skills

Basic Skills
  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Attention
  • pay attention to something without being distracted
  • do two or more things at the same time
Verbal
  • communicate by speaking
  • listen and understand what people say
Visual Understanding
  • quickly compare groups of letters, numbers, pictures, or other things
  • see hidden patterns
Ideas and Logic
  • notice when problems happen

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Dependability
  • Integrity
  • Attention to Detail
  • Self Control
  • Cooperation
  • Independence

Technology

Examples of the technology used in this career will be available soon.

Education

Education: (rated 2 of 5)
high school diploma/GED or
certificate after high school
usually needed

Get started on your career:

Find Training Find Certifications

Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
Salary
$29,610
per year, on average
Check out my state Local Salary Info Find Jobs

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See more details at O*NET OnLine about gaming surveillance officers and gaming investigators.