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Waiters & Waitresses

Also called: Waitress, Server, Waiter, Food Server

What they do:
Take orders and serve food and beverages to patrons at tables in dining establishment.
On the job, you would:
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Knowledge

Business
  • customer service
Manufactured or Agricultural Goods
  • food production
Arts and Humanities
  • English language

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Social
  • looking for ways to help people
  • understanding people's reactions

Abilities

Endurance
  • exercise for a long time without getting out of breath
Verbal
  • communicate by speaking
  • listen and understand what people say
Hand and Finger Use
  • keep your arm or hand steady
  • hold or move items with your hands
Memory
  • remember words, numbers, pictures, or steps

Personality

People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need:
  • Dependability
  • Cooperation
  • Self Control
  • Stress Tolerance
  • Attention to Detail
  • Concern for Others

Technology

You might use software like this on the job:

Point of sale POS software
  • Compris Advanced Manager's Workstation
  • ICVERIFY software

Education

Education: (rated 1 of 5)
high school diploma or
some high school
usually needed

Get started on your career:

Find Training Find Certifications

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$18,540
per year, on average
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See more details at O*NET OnLine about waiters and waitresses.