First-Line Supervisors of Personal Service Workers
Also called:
Hair Salon Manager, Recreation Coordinator, Direct Care Supervisor, Resident Care Supervisor
see titles from the Air Force.
Flight Attendant Manager; Flight Attendant Superintendent
What they do:
Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.
On the job, you would:
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Train workers in proper operational procedures and functions and explain company policies.
Business
- management
- customer service
Arts and Humanities
Education and Training
- teaching and course design
Math and Science
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Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- understanding people's reactions
- changing what is done based on other people's actions
Problem Solving
- noticing a problem and figuring out the best way to solve it
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- use rules to solve problems
Attention
- do two or more things at the same time
- pay attention to something without being distracted
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People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Dependability
- Self Control
- Cooperation
- Stress Tolerance
- Initiative
- Leadership
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You might use software like this on the job:
Spreadsheet software
Electronic mail software
Point of sale POS software
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bachelor's degree or
high school diploma
usually needed
Get started on your career:
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New job opportunities are likely in the future.
$35,150
per year, on average
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You might like a career in one of these industries:
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In the military:
see titles from the Air Force.
