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Tellers

Also called: Teller, Customer Service Representative (CSR), Bank Teller, Member Services Representative

What they do:
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
On the job, you would:
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

Knowledge

Business
  • customer service
  • administrative services
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Math
  • add, subtract, multiply, or divide
  • choose the right type of math to solve a problem
Attention
  • pay attention to something without being distracted
Ideas and Logic
  • notice when problems happen

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Dependability
  • Cooperation
  • Self Control
  • Concern for Others

Technology

You might use software like this on the job:

Accounting software
  • Information Technology Incorporated Premier Teller
  • Southern Data Systems TellerPro
Electronic mail software
  • Email software
  • Microsoft Outlook
Document management software
  • Hyland Software OnBase
  • ISCheck software

Education

Education: (rated 2 of 5)
high school diploma/GED or
certificate after high school
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$25,390
per year, on average
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See more details at O*NET OnLine about tellers.