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Medical Secretaries

Also called: Medical Office Specialist, Medical Secretary, Unit Secretary, Unit Support Representative

Where in the military? In the military: see titles from the Air Force, Army, or Navy.

What they do:
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
On the job, you would:
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Knowledge

Business
  • customer service
  • administrative services
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics

Skills

Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Attention
  • do two or more things at the same time
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Cooperation
  • Dependability
  • Self Control
  • Concern for Others

Technology

You might use software like this on the job:

Medical software
  • Henry Schein Dentrix software
  • NaviMedix NaviNet
Accounting software
  • Accounts payable software
  • Billing software
Word processing software
  • Addressing software
  • Corel WordPerfect software

Education

Education: (rated 3 of 5)
some college or
high school diploma/GED
usually needed

Get started on your career:

Find Training Find Certifications Registered Apprenticeship

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$31,890
per year, on average
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See more details at O*NET OnLine about medical secretaries.