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Travel Agents

Also called: Destination Specialist, Travel Agent, Travel Consultant, Travel Counselor

What they do:
Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
On the job, you would:
  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.


  • customer service
  • sales and marketing
Arts and Humanities
  • English language
Math and Science
  • geography
Engineering and Technology
  • computers and electronics


Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
  • looking for ways to help people
  • understanding people's reactions
Problem Solving
  • noticing a problem and figuring out the best way to solve it


  • listen and understand what people say
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • order or arrange things
  • pay attention to something without being distracted


People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Dependability
  • Self Control
  • Achievement/Effort
  • Cooperation


You might use software like this on the job:

Data base user interface and query software
  • Microsoft Access Hot Technology
  • Travel Agent CMS
Calendar and scheduling software
  • Apollo Reservation System
  • Globekey Agentkey
Customer relationship management CRM software
  • Colibripms Software Colibri
  • MGHworld Travel Agents Software


Education: (rated 3 of 5)
associate's degree or
high school diploma/GED
usually needed

Get started on your career:

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Job Outlook

Below Average Outlook
New job opportunities are less likely in the future.
per year, on average
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See more details at O*NET OnLine about travel agents.